Client Agreement Form

Welcome to Tap with Ciara! I look forward to working together. There are a few guidelines that I expect clients to maintain in order for our therapeutic relationship to work. If you have any questions, feel free to email me at ciara@tapwithciara.com.

DISCLAIMER: Whilst EFT is a clinically studied therapeutic modality, it should not be used as a substitute for psychotherapy or medical treatment. You should always consult your doctor and/or mental health practitioner before using any form of self-treatment or complementary/alternative treatment, especially if you have any diagnosed health or mental health conditions.

To ensure you get the best care, I will not book in sessions if I feel your presenting issues are beyond my current training or are not currently suitable for EFT, if this is the case I will discuss this with you and give you other options/referrals.

PAYMENT: The session fee is due within 48 hours of receiving the invoice. Sessions may not go ahead if payment for the previous session is outstanding. If you have booked online at tapwithciara.com payment will be taken at the time of booking.

CANCELLATIONS & HOLIDAYS: There needs to be a minimum of 24 hours notice to cancel otherwise the full fee will be charged. If done in this time frame, you will be able to move your cancelled session to another date. If you do not show up to a scheduled session without notice, you will still be charged the full fee.

If you know you will be going away on holiday, let me know at least 1 week in advance, and I will do all I can to book you in for a slot on another day, subject to availability of open client slots. If I will be away, I will let you know in advance.

Read the full Cancellation Policy here

LATE OR EARLY ARRIVAL: Sessions will start and finish on time. If you arrive early, please wait for your appointment time in the Online Waiting Room. If you are late, I will attempt to give you the best service as possible within the time frame left, but the appointment will still end at the agreed time with no adjustment to the fee. 

CONFIDENTIALITY: All communication during our sessions is strictly confidential, subject to certain exclusions as mentioned here: I am not at liberty to withhold information from the courts. I may also be ethically required to breach confidentiality if there is a possibility that you or another person is at risk of serious harm, or for the prevention, detection or prosecution of a serious crime. Parts of your session may be referred to during my clinical supervision (a requirement for registered EFT Practitioners), however your name or any identifying details would remain anonymous. 

RESULTS OF EFT: There are a number of complex factors influencing the success of individual EFT therapy and, whilst benefits are typically observed in the majority of cases, results vary between individual clients and there can be no guarantees of cure or success in relation to a condition or its treatment. I will at all times exercise my best professional efforts, skills and care to offer the services purchased as described, however, I cannot guarantee any set outcome.

EMOTIONAL HONESTY: The success of sessions depends largely on the client's willingness to be honest with themselves and the therapist about their thoughts, feelings and actions.

DRUGS & ALCOHOL: Please do not attend sessions under the influence of recreational drugs or alcohol as these can numb or alter emotions and reduce the effectiveness of EFT.

CONTACT BETWEEN SESSIONS: To maintain appropriate therapeutic boundaries contact between sessions will be limited to arrangements for session dates and times. Longer emails or messages will be read and responded to during session times.

Tap with Ciara is not an emergency service. Clients facing an acute crisis should contact A&E, their GP or a relating helpline such as The Samaritans.

WORKING ONLINE: Please ensure that the environment you are working in is safe, secure and private so as to protect your confidentiality and personal safety. Please ensure that you have no distractions, and that nothing else is requiring your attention during the session. Computer programmes/notifications and other devices should be turned off.

GDPR & PRIVACY POLICY: You have the option to sign up to my newsletter and can unsubscribe from this at any time by clicking the ‘unsubscribe’ link at the bottom of the newsletter email. As required by Law, I am required to abide by GDPR rules and endeavour to follow by their guidelines. The personal information that I hold will be kept securely according to GDPR guidelines. I will keep information on file (hard copy & digitally) for 8 years and then destroy it securely. You are entitled to a copy of any of your records upon request. You have the right to withdraw consent to me holding any of your information. Your contact information will never be passed onto any third party.

Read the full Privacy Policy here

A copy of this Agreement will be emailed to you to digitally sign.